Computer Systems Servicing NC II


Course Overview

The CONTACT CENTER SERVICES NC II Qualification consists of competencies that a person must achieve to interact with customers to provide information about products and services. It also covers handling of customer’s complaints, inbound customer service, order taking and inquiry response handling, and outbound telemarketing.

Course Curriculum

Course Instructor

User Avatar

Category: Tags: ,
40 days
All levels
43 lessons
13 quizzes
42 students