Bread and Pastry Production NC II
Course Overview
The BREAD AND PASTRY PRODUCTION NC II Qualification consists of competencies that person must achieve to be able to clean equipment , tools and utensils and prepare, portion and plate pastries, breads and other dessert items to guests in hotels, motels, restaurants, clubs, canteens, resorts and luxury lines/cruises and other related operations.
This course is designed to enhance the knowledge, skills and attitude in
bread and pastry production to prepare and present desserts; prepare and display petits four in accordance with industry standards. It covers the basic, common and core competencies.
Course Curriculum
-
Basic Competency
- Basic Unit Competency 1: Participate in workplace communication – LO1. Obtain and convey workplace information
- Basic Unit Competency 1: Participate in workplace communication – LO2. Participate in workplace meetings and discussions
- Basic Unit Competency 1: Participate in workplace communication – LO3. Complete relevant work related documents
- Basic Unit Competency 1 – Quiz
- Basic Unit Competency 2: Work in team environment – LO1. Describe team role and scope
- Basic Unit Competency 2: Work in team environment – LO2. Identify own role and responsibility within team
- Basic Unit Competency 2: Work in team environment – LO3. Work as a team member
- Basic Unit Competency 2 – Quiz
- Basic Unit Competency 3: Practice career professionalism – LO1. Integrate personal objectives with organizational goals
- Basic Unit Competency 3: Practice career professionalism – LO2. Set and meet work priorities
- Basic Unit Competency 3: Practice career professionalism – LO3. Maintain professional growth and development
- Basic Unit Competency 3 – Quiz
- Basic Unit Competency 4: Practice occupational health and safety procedures – LO1. Identify hazards and risks
- Basic Unit Competency 4: Practice occupational health and safety procedures – LO2. Evaluate hazards and risks
- Basic Unit Competency 4: Practice occupational health and safety procedures – LO3. Control hazards and risks
- Basic Unit Competency 4: Practice occupational health and safety procedures – LO4. Maintain OHS awareness
- Basic Unit Competency 4 – Quiz
-
Common Competency
- Common Unit Competency 1: Perform workplace and safety practices – LO1. Follow workplace procedures for health, safety and security practices
- Common Unit Competency 1: Perform workplace and safety practices – LO2. Deal with emergency situations
- Common Unit Competency 1: Perform workplace and safety practices – LO3. Maintain safe personal presentation standards
- Common Unit Competency 1 – Quiz
- Common Unit Competency 2: Providing effective customer service – LO1. Greet customer
- Common Unit Competency 2: Providing effective customer service – LO2. Identify customer needs
- Common Unit Competency 2: Providing effective customer service – LO3. Deliver service to customer
- Common Unit Competency 2: Providing effective customer service – LO4. Handle queries through telephone, fax machine, internet and email
- Common Unit Competency 2: Providing effective customer service – LO5. Handle complaints, evaluation and recommendations
- Common Unit Competency 2 – Quiz
- Common Unit Competency 3: Observe workplace hygiene procedures – LO1. Follow hygiene procedures
- Common Unit Competency 3: Observe workplace hygiene procedures – LO2. Identify and prevent hygiene risks
- Common Unit Competency 3 Quiz
- Common Unit Competency 4: Develop and update industry knowledge – LO1. Seek information on the industry
- Common Unit Competency 4: Develop and update industry knowledge – LO2. Update industry knowledge
- Common Unit Competency 4 Quiz
- Common Unit Competency 5: Perform Computer Operations – LO1. Plan and prepare for task to be undertaken
- Common Unit Competency 5: Perform Computer Operations – LO2. Input data into computer
- Common Unit Competency 5: Perform Computer Operations – LO3. Access Information Using Computer
- Common Unit Competency 5: Perform Computer Operations – LO4. Produce Output/ Data Using Computer System
- Common Unit Competency 5: Perform Computer Operations – LO5. Maintain Computer Equipment and Systems
- Common Unit Competency 5 – Quiz
Course Instructor
